Privacy Policy

Introduction

Keyavi Data Corp. ("Keyavi," "we," "our," or "us") is committed to protecting the privacy of individuals who interact with our website, products, and services. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website at keyavi.com or any of our SafeSuite products and services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our website and services.

Information You Provide

• Name, email address, phone number, and job title when you contact us or request a demo
• Company name and billing information when you subscribe to our services
• Account credentials when you register for an account
• Communications you send to us, including support requests and feedback

Information Collected Automatically

• Log data: IP address, browser type, pages visited, time and date of visit, referring URLs
• Device information: hardware model, operating system, unique device identifiers
• Usage data: how you interact with our website and service features
• Cookies and similar tracking technologies (see our Cookie Policy for details)

Information We Do Not Collect

Keyavi Data does not capture, access, store, or process the actual content of any files you choose to encrypt or decrypt using our products. Our encryption architecture is designed so that the content of protected files remains inaccessible to Keyavi. We handle only the metadata required to enforce your access policies.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our products and services
• To process transactions and send related information, including purchase confirmations
• To send administrative communications, such as security alerts and support messages
• To respond to your comments, questions, and requests
• To send marketing communications about products, services, and events (where permitted)
• To monitor and analyze usage trends and improve user experience
• To detect and prevent fraudulent transactions and other illegal activity
• To comply with legal obligations and enforce our terms of service

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:

• Contract: Processing necessary to perform a contract with you or take pre-contractual steps
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring network security
• Legal Obligation: Processing necessary to comply with applicable laws and regulations
• Consent: Where you have given us consent to process your data for a specific purpose, such as receiving marketing communications

Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You have the right to request a copy of the personal data we hold about you
• Right to Rectification: You have the right to request correction of inaccurate personal data
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances
• Right to Restriction: You have the right to request that we restrict the processing of your personal data
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format
• Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time

To exercise any of these rights, please contact us at support@keyavidata.com. We will respond to your request within 30 days.

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating our website and delivering our services, such as cloud hosting, payment processing, and analytics providers. These vendors are contractually obligated to protect your information.
• Business Transfers: If Keyavi is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to valid legal process such as a subpoena or court order.
• Protection of Rights: We may disclose information when we believe it is necessary to protect the rights, property, or safety of Keyavi, our customers, or others.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When determining the appropriate retention period, we consider:

• The nature and sensitivity of the personal data
• The purposes for which we process the data and whether those purposes can be achieved through other means
• Applicable legal, regulatory, and contractual requirements

Account data is retained for the duration of the account relationship and for a reasonable period thereafter to handle disputes and comply with legal obligations. Marketing preferences and communications records are retained until you withdraw consent or opt out.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you believe we may have inadvertently collected information from a child under 13, please contact us at support@keyavidata.com.

International Data Transfers

Keyavi Data Corp. is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. Where required by applicable law, we implement appropriate safeguards for such transfers, including Standard Contractual Clauses approved by the European Commission.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information. To exercise your California privacy rights, please contact us at support@keyavidata.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: